Communications Receptionist - PRN, Various Shifts

Company: Huntsville Hospital
Location: Decatur
Posted on: May 13, 2022

Job Description:

Overview

Job Summary:

Provides phone and receptionist support for the Behavioral Medicine Center

Responsibilities

Key Responsibilities / Essential Functions

1. Operate Meridian Telephone System to provide constant contact with all callers (P,A,G) into the hospital with 90% proficiency.

Operates meridian telephone system console to relay incoming, outgoing and interoffice call (P,A,G). Answers questions of callers according to hospital policy. Accurately documents messages and relays to appropriate person in a timely manner. Correctly operates T.D.D. (tele-device for the deaf) phone. Consults with Alabama Relay Services as required to aid communication with the hearing and speech impaired. Utilizes interpretation services when necessary for people with a language barrier. Utilizes computerized information to expedite the relay of calls.

2. Operates paging system according to hospital policy with 90% proficiency..a. Is knowledgeable of paging and beeper policies and procedures.

b. Pages authorized personnel as requested and in a timely manner.

c. Makes announcements according to policy: Fire Drills & "Drill Red" Disasters Code "Blue" Code "Zero" Visiting Hours Others

3. Operates other Communication Equipment with 95% proficiency.

Monitors and/or relays information utilizing the:Fire Alarms Responds appropriately to hospital security procedures according to policy.

Qualifications

Minimum Knowledge, Skills, Experience Required:

Education: High School or GED

Experience: At least 5 years experience, Servsafe certification required by State

Keywords: Huntsville Hospital, Decatur , Communications Receptionist - PRN, Various Shifts, Administration, Clerical , Decatur, Alabama