Receptionist - State Farm Agent Team Member

Company: Patrick Johnson - State Farm Agent
Location: Decatur
Posted on: February 17, 2026

Job Description:

Job Description Job Description Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Free food & snacks Opportunity for advancement Paid time off Training & development About Our Office: At Patrick Johnson State Farm, we pride ourselves on delivering personalized insurance solutions with integrity and care. Located in a welcoming and community-focused environment, our office is dedicated to supporting our customers needs while fostering a collaborative and growth-oriented workplace for our team members. As a part of the State Farm family, we uphold a strong commitment to service excellence and professional development. Role Overview: We are seeking a motivated and personable Receptionist to be the friendly face and voice of our Patrick Johnson State Farm Agency. This role is vital in creating positive first impressions and ensuring smooth communication within the office. The ideal candidate will be organized, attentive, and enthusiastic about contributing to a supportive team atmosphere while gaining valuable experience in the insurance industry. Key Responsibilities: Welcome customers warmly in person and over the phone, directing inquiries to the appropriate team members. Manage appointment scheduling and coordinate office communications efficiently. Assist with incoming customer inquiries and maintain accurate customer records within our CRM system. Engage with prospective and existing customers, identifying opportunities to introduce State Farm insurance products and services. Process customer payments accurately and securely, ensuring proper documentation. Deliver exceptional customer service and follow up on client needs to ensure satisfaction. Provide administrative support to the team, including handling various projects and daily tasks. Qualifications: Previous experience in a receptionist, customer service, or administrative role preferred. Strong communication and interpersonal skills with a friendly, approachable demeanor. Excellent organizational and multitasking abilities to manage a busy office environment. Comfortable and confident engaging in introductory sales conversations. Proficient with basic computer applications, including Microsoft Office and CRM platforms. Must currently hold or be willing to obtain a Property & Casualty (P7C) license and Life & Health insurance license. If you are eager to grow your career with a respected insurance leader and enjoy helping others, we encourage you to apply and become a valued member of the Patrick Johnson State Farm team!

Keywords: Patrick Johnson - State Farm Agent, Decatur , Receptionist - State Farm Agent Team Member, Administration, Clerical , Decatur, Alabama