Customer Service Representative - State Farm Agent Team Member
Company: Scott Cantrell - State Farm Agent
Location: Leeds
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Benefits: Bonus based on
performance Company Overview: Scott Cantrell, a dynamic and
forward-thinking player in the insurance industry, is actively
seeking energetic and customer-focused individuals to join our team
as a Customer Service Represntitive. If you're a tech-savvy,
people-oriented individual with a passion for making a positive
impact, this is an exciting opportunity to launch your career in a
modern and vibrant work environment. Job Description: As a Customer
Service Represntitive. , you'll be at the forefront of delivering
an exceptional customer experience. Your responsibilities will
include: Engaging with customers through various channels,
including phone, email, and chat. Providing friendly and efficient
assistance with policy inquiries, updates, and claims. Utilizing
digital tools and platforms to connect with a younger demographic.
Collaborating with a dynamic team to ensure timely and effective
issue resolution. Proactively identifying opportunities to enhance
customer satisfaction. Qualifications: Excellent communication
skills, both written and verbal. Tech-savvy with a familiarity with
digital communication tools. Customer-oriented mindset with a
strong desire to exceed expectations. Ability to adapt to a
fast-paced, evolving work environment. Previous customer service
experience is a plus, but not required. Requirements: High school
diploma or equivalent; college degree is a plus. A positive and
proactive attitude towards learning and growth. Familiarity with
social media platforms and digital communication tools. Ability to
work in a collaborative team setting. Willingness to obtain
relevant insurance licenses (training will be provided). Perks for
Customer Service Represntitive. : Competitive base salary with
performance-based incentives. Comprehensive benefits package,
including health insurance and retirement plans. Opportunities for
professional development and career advancement. Fun and inclusive
work environment with team-building events. Emphasis on work-life
balance. Please review our website below, and if you think our
office is a good fit, and you are ready to embark on an exciting
career in insurance sales, we want to hear from you!
www.insuredbyscott.com Scott Cantrell State Farm Agency is an equal
opportunity employer and encourages applications from individuals
of all backgrounds.
Keywords: Scott Cantrell - State Farm Agent, Decatur , Customer Service Representative - State Farm Agent Team Member, Customer Service & Call Center , Leeds, Alabama
