Medical Practice Manager
Company: Urgent Team
Location: Florence
Posted on: April 30, 2024
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Job Description:
Urgent Team is looking for an experienced Director of Operations
to oversee our Huntsville Hospital Urgent Care locations in North
Alabama. The Director of Operations will manage our centers in
Florence, Muscle Shoals, Decatur, and Cullman, AL. The ideal
candidate will have at least two years' experience managing two or
more medical practices. Urgent Care or Family Practice experience
is preferred. ABOUT HUNTSVILLE HOSPITAL URGENT CARE: Huntsville
Hospital Urgent Care, with nine locations in Alabama, is an
affiliate of Urgent Team, one of the largest independent operators
of urgent and family care centers in the Southeast. The Urgent Team
Family of Centers provides quality and affordable family healthcare
at more than 80 locations under seven brands. Huntsville Hospital
Urgent Care's convenient, walk-in centers provide a range of
healthcare services including treatments for injuries and
illnesses, occupational health and wellness care. The centers are
open seven days a week: Monday through Friday, 8 a.m. to 8 p.m.,
Saturday, 9 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m.
Additionally, all Huntsville Hospital Urgent Care centers are
Accredited Care Centers - a designation from the Urgent Care
Association which recognizes the company's commitment to safety,
quality, and scope of services. JOB SUMMARY The overall operational
responsibility for the business functions of the assigned centers
(multi-site, with a minimum of 4 centers and a maximum of 10) to
ensure service quality, financial results, optimum utilization of
resources, efficient delivery of services and a superior patient
experience. ESSENTIAL DUTIES AND RESPONSIBILITIES The following
duties and responsibilities generally reflect the expectations of
this position but are not intended to be all inclusive. Other
duties may be assigned. --- Evaluates patient flow through the
center to ensure appropriate utilization of business resources. ---
Monitor wait times for the center and manage the workflow
accordingly. --- Identifies opportunities to increase business and
scope of services provided by the center. --- Ensures high team
member morale and a professional, effective, and efficient working
atmosphere. --- Participates in administrative business operations
meetings as scheduled. Counsels, disciplines and/or recommends
termination of team members as necessary. --- Owns the performance
results in regards to patient experience, patient volume, financial
results and service standards --- Serve as the communication
liaison between the home office and all center team members ---
Understands work flow and function of all positions. ---
Effectively serve as a fill-in on all positions qualified for, when
absences or patient volumes warrant additional help. --- Serve as
the subject matter expert (SME) for training and systems, i.e.
UltiPro, DocuTAP, Healthstream, Front Desk processes and
Occupational Health. --- Implement the policies and procedures from
the Home Office. Follow all operational guidelines. --- Responsible
for OccHealth sales and grassroots marketing of your center with
support from the home office service line leaders. SUPERVISORY
RESPONSIBILITIES Oversee all team members assigned within your
area. EDUCATION and/or EXPERIENCE --- Previous experience working
in a healthcare environment, management experience required ---
Working knowledge of work flow and scheduling. --- Must be able to
maintain a highly structured environment. BENEFITS INCLUDE: ---
Competitive Salary --- Medical, Dental, and Vision Options ---
Retirement savings plans --- Paid Time Off --- and MORE! Employment
Type: Full Time
Keywords: Urgent Team, Decatur , Medical Practice Manager, Healthcare , Florence, Alabama
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