Assistant Retail Manager
Company: America's Thrift Stores
Location: Decatur
Posted on: May 11, 2022
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Job Description:
As an Assistant Store Manager (ASM) with America's Thrift Stores
(ATS) each day will be filled with challenging and exciting work
where every day is different! ASMs are responsible for inspiring
their team to live out ATS Mission and Values while upholding the
company culture. ASMs are responsible for partnering with the
General Manager (GM) to meet financial goals to generate the
revenue and donations necessary to support the mission operations
and community programs provided by ATS. ASMs should empower their
team while creating an environment for personal and professional
growth. The ASM must have the ability to accomplish profitability
through managing operations such as budgeting, financial reporting,
profit and loss, identification of high-quality donated items, loss
prevention, product quality control, product pricing, and build
community rapport with an emphasis on customer relations.
Ultimately, you build your team: hiring, training, and developing
team members. Supporting the mission is a complex job, but you will
get a sense of fulfilment like no other. More importantly, you will
get to be a part of a company that is committed to improving our
local communities and charity partners!
Primary Job Duties--- Partners with GM to lead retail supervisors,
processing supervisor and dock supervisor as they oversee their
respective team members --- Interviews and hires candidates for
employment with ATS and helps to identify and recommend employees
with proven performance for advancement--- Monitors and trains
employees within the designated period regarding their job duties
and all aspects of their employment with ATS--- Coaches, counsels,
and leads supervisors and team members with regards to the
performance of their job duties and, when necessary, issues
disciplinary actions such as written or oral discipline, or other
remedial measures to employees--- Partners with Assets Protection
(AP) team and/or Human Resources Business Partner (HRBP) to
investigate incidents involving company property, equipment, and/or
personnel. Must take appropriate action from the result of
investigations conducted in partnership with the District Manager
(DM)--- Regularly makes use of company reports to create and
maintain sales floor layouts to maximize sales--- Exercises
independent judgment in assigning daily job duties to supervisors
and team members to achieve daily operational tasks--- Coordinates
and ensures accuracy of deposits and change orders--- Notifies
management immediately of any cash, register, and/or operating
issues--- Partners with DM and HRBP to report any harassment or
EEOC issues at the store--- Conducts onboarding and orientation and
ensures that all documents are valid, complete, and accurate---
Oversees store operations, resources, and budgets for the location
and ensures all goals are met or exceeded--- Creates an atmosphere
of ongoing exceptional customer service to internal (team members,
peers, other departments) and external customers (donors,
customers, charity partners)--- Manages inventory levels of all
merchandise categories and oversees all production levels and
quality of merchandise to the sales floor to optimize revenue
generation--- Monitors and ensures a smooth and effective flow of
donations adhering to all published standards, safety, security,
and state laws--- Responsible for presentation and merchandising
standards on the sales floor--- Responsible for maintaining a safe
environment for customers & employees. Monitors safety and security
procedures and ensures safety procedures are enforced on an ongoing
basis.--- Complies with and enforces company policies, standards,
and values--- Any other duties as assigned
Skills & Qualifications--- At least 3 years of management
experience in a retail, production, logistics, or processing
environment--- Basic math and computer skills (ability to create
and manipulate spreadsheets understand computerized time and
attendance, understand POS systems etc.)--- Proficient with
Microsoft Office Suite or related software--- A focus on
maintaining and improving Standard Operating Procedures (SOP's)---
Demonstrated capacity to embrace change and ambiguity---
Demonstrated decision making abilities--- Experience with hiring
and developing staff--- Proven ability to inspire, coach, train,
and develop store team members to consistently provide exceptional
customer service and drive for results--- Excellent verbal and
written communication as well as active listening skills--- Tactful
interaction with peers, subordinates, vendors and customers
preferred--- Able to conduct business with a high sense of
urgency--- Ability to work with all levels of employees to identify
and implement process improvements--- Ability to work both
independently and collaboratively--- Excellent time management
skills with the ability to assign and delegate tasks--- Excellent
organizational skills and attention to detail--- Frequent lifting
and/or carrying of up to 50 pounds. Prolonged walking, standing and
frequent mobility are required. Stretching and bending to stock
shelves or fill racks.--- Frequent exposure to dirt, dust, and
other elements that come with processing secondhand items--- Must
be able to lift up to 50 pounds, with the full range of motion
including bending, lifting, and twisting, pulling, and pushing---
Must be able to pass a background check and drug screen
Benefits Include:--- Competitive salary based on education and
experience--- 401k Retirement--- Comprehensive Health Plan---
Dental and Vision--- Life Insurance--- Paid Vacation--- Paid
Holidays--- Opportunity for career advancement
We are an Equal Opportunity Employer and do not discriminate
against applicants due to race, ethnicity, gender, veteran status,
or on the basis of disability or any other federal, state or local
protected class.
Keywords: America's Thrift Stores, Decatur , Assistant Retail Manager, Hospitality & Tourism , Decatur, Alabama
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