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Customer Engineer

Company: US Tech Solutions Inc.
Location: Decatur
Posted on: November 18, 2020

Job Description:

Job Description US Tech Solutions is seeking a ldquoCustomer Engineerrdquo for a 12 Months Contract position with a client in Decatur, AL Job Poster David Battula Job Summary Bachelorrsquos degree in Information Technology or equivalent experience. Minimum of 3 years related hands-on work experience. Proficient with Microsoft Active Directory 200320082012 and Microsoft Exchange 2003200720102013. Proficient with the Microsoft Windows operating system (200320082012XPVista7). Proficient with the Microsoft Office Suite of products (XP200320072010). Proficient with Cisco router, firewall, switch, and access point configuration and management. Proficient in routing and switching technology and terminology as well as the OSI model and how it applies to telecommunications. Proficient with Virtualization technologies including VMware ESX 4.0 and later. Proficient with Storage solutions ndash SANNAS. Very well-versed in managing MFP copiers is required. Must be able to change setting such as IP addresses, etc. without assistance. MFP copier work will take up half the time of this position. Work at onsite at client facility as required. Presents a tidy and professional physical appearance to customers and colleagues in a way the represents client well, especially at a customer site. Supporting and troubleshooting modern networks including but not limited to TCPIP, DNS, DHCP, switches, routers, firewalls, and wireless. Supporting and troubleshooting multi-site WAN environments. Supporting and troubleshooting on-premises networks with multiple WAN and VLAN configurations (including but not limited to cabling, routing, routing protocols, switching, internet, and overall network architecture). Supporting and troubleshooting virtualization environments. Proficient knowledge of MFP copiers is required. Daily walkthrough assessment of all assets for paper, jams, error messages, toner level. Manage and own all service tickets for copiers, escort technicians when needed, and ensure ticket close-out is a key part of this position. Proven customer facing field experience. About US Tech Solutions Your talent, our opportunities - This is the premise behind US Tech Solutions. You have the skill we have the opportunity. As a team, we work passionately for you to get the right career opportunity across industry verticals and functions. For past sixteen years, leading Global Companies and Fortune 500 come to us to get the right talent. Whether you want to work as full-time, contractor or part-time, technical or non-technical our talent consultants will connect with the right career opportunity globally. Connect with our talent team today. USTECH was founded in 2000 by Manoj Agarwal. Today, we are a global firm offering talent solutions to 150 customers including 20 of Fortune 500 across Financial Services, Healthcare, Life Sciences, Aerospace, Energy, Retail, Telecom, Technology, Manufacturing, and Engineering. We are headquartered in New Jersey with 40 global locations across the USA, Canada, Europe, and India. Deloitte has recognized USTECH as one of the fastest growing private businesses for the past five consecutive years and INC 500 for the past three. We have also been rated ldquoThe Top Business in the US" by Diversity Business since 2011. To learn more about how US Tech Solutions visit our website www.ustechsolutions.com. ldquoUS Tech is an Equal Opportunity Employer" and ldquos all other parties authorized to work in the US are encouraged to apply." Apply Interested candidates are requested to send their resume to David at

Keywords: US Tech Solutions Inc., Decatur , Customer Engineer, Other , Decatur, Alabama

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