Virtual Experienced Tax Preparer
Company: Intuit
Location: Decatur
Posted on: January 12, 2021
|
|
Job Description:
Overview Do you have a minimum of 3 season of paid Tax
Preparation experience, with a minimum of 30 tax returns per tax
year?-- If you're a tax professional, we need you to help our
customers complete thier taxes using TurboTax.-- -- You--ll advance
our goal of --Powering Prosperity Around the World-- by providing
expert guidance and explanations of tax and technical terms to our
customers.-- You--ll also play an important role in our effort to
enhance our brand by delighting our customers and empowering them
to prepare their taxes. What you'll bring Minimum 3 season of paid
Tax Preparation experience, with a minimum of 30 tax returns per
tax year required. Prior tax preparation experience in a tax
practice or retail setting required. College degree a plus.-- The
ideal candidate will have a background in business, finance,
accounting, or tax Knowledge of tax laws, tax concepts and
familiarity with form 1040 and schedules PTIN required
Ability/motivation to expand expertise and obtain a tax credential
or certification - Intuit offers a program to obtain your EA Strong
customer service skills with ability to empathize and instill
confidence-- Ability to work within a team to assist in preparation
of accurate tax returns in a timely manner Strong Research skills
and the ability to quickly use online resources to find answers
Critical thinking and problem solving Persistence and determination
Willingness to utilize audio/visual tools to communicate with
customers-- Comfortable interacting with customers through video,
in a professional way that represents the Intuit TurboTax brand
well Friendly and reassuring on camera Bilingual (English/Spanish)
communication skills (written & spoken) a plus For internal use:
tst assoc How you will lead This is a seasonal position providing
assistance to customers both assisting them in preparing their own
returns and/or fully preparing customer tax returns
Compiling/preparing tax returns for TurboTax Customers--
Gathering/organizing and accurately entering customer data in the
federal and state tax returns for review Communicate directly with
the customer as needed Coordinate customer meetings and follow-up
Communicate updates to credentialed tax experts on assigned
customers Will help customers who are working on their tax return
with both product/software inquiries, as well as with tax questions
and calculations Apply defined practices, procedures and company
policies to troubleshoot and resolve product and tax support
customer inquiries Will interact with customers utilizing strong
written and verbal skills as well as deep customer empathy Typical
Deliverables: Accurate and complete customer data entered in tax
returns for credentialed tax expert review High quality customer
interactions and experiences-- Application of defined practices,
procedures and company policies to troubleshoot, resolve issues and
address routine Tax Support customer questions Proficient with
technology and solid knowledge of computer operations and software.
Utilize and leverage government websites and toolkits to seek out
and deliver the right answer to the customer Document customer
interactions-- Represent the Intuit TurboTax brand and spirit by
demonstrating empathy for the customer, empowering and partnering
with the customer, personalizing the experience, and providing them
the confidence that they can do their own taxes
Keywords: Intuit, Decatur , Virtual Experienced Tax Preparer, Other , Decatur, Alabama
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsPRN Crisis Response Counselor Description: Company OverviewYouth Villages has been a national leader in the adoption and implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment (more...) Company: Youth Villages Location: Murfreesboro Posted on: 01/22/2021 2nd Shift Machine Operator Nashville Description: Job DescriptionThe Meter Operator is responsible for processing small batches of mail through the Postage Meter Machine. Duties Responsibilities: Operate machinery used in the production process (more...) Company: CPI Card Group Location: Franklin Posted on: 01/22/2021 Remote Work-From-Home Independent Contractor - Call Center Representative Description: We got what you want, you got what we need Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.Our well-known clients are seeking Independent Contractors to provide virtual services (more...) Company: Liveops Location: College Grove Posted on: 01/22/2021 3rd Shift Machine Operator-Fri-Sun Nashville Description: Job DescriptionThe Embossing Operator is responsible for accurately processing and verifying customer orders according to client specifications using the Embossing Machine. The operator will examine, (more...) Company: CPI Card Group Location: Franklin Posted on: 01/22/2021 Remote Work-From-Home Independent Contractor - Call Center Representative Description: We got what you want, you got what we need Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.Our well-known clients are seeking Independent Contractors to provide virtual services (more...) Company: Liveops Location: Estill Springs Posted on: 01/22/2021 Global Operational Excellence Specialist Description: EDUCATION AND EXPERIENCE REQUIREMENTS:--- Degree in Engineering or equivalent education, or five or more years of experience in operational activities or similar positions--- Previous experience in similar (more...) Company: Superior Essex Location: Franklin Posted on: 01/22/2021 Branch Office Administrator- Franklin, TN Description: At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located (more...) Company: Edward Jones Location: Franklin Posted on: 01/22/2021 Woodworking Shop Description: Job Requirements This position is a temp to hire with a great local company. Will be assembling custom designed woodworking items for the construction industry. Company: Onin Staffing Location: La Vergne Posted on: 01/22/2021 Want A Quick $350 Today? Description: 1 Enter Email 2 Company: MoneyAtHome Location: Columbia Posted on: 01/22/2021 Make up to $18/hour - Deliver with DoorDash Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...) Company: Doordash Location: Franklin Posted on: 01/22/2021 |