Experienced Tax Expert I
Company: Intuit
Location: Decatur
Posted on: January 12, 2021
|
|
Job Description:
OverviewDo you have a minimum of 3 season of paid Tax
Preparation experience, with a minimum of 30 tax returns per tax
year? If you're a tax professional, we need you to help our
customers complete thier taxes using TurboTax. You'll advance our
goal of "Powering Prosperity Around the World" by providing expert
guidance and explanations of tax and technical terms to our
customers. You'll also play an important role in our effort to
enhance our brand by delighting our customers and empowering them
to prepare their taxes.What you'll bring* Minimum 3 season of paid
Tax Preparation experience, with a minimum of 30 tax returns per
tax year required.* Prior tax preparation experience in a tax
practice or retail setting required.* College degree a plus. The
ideal candidate will have a background in business, finance,
accounting, or tax* Knowledge of tax laws, tax concepts and
familiarity with form 1040 and schedules* PTIN required*
Ability/motivation to expand expertise and obtain a tax credential
or certification - Intuit offers a program to obtain your EA*
Strong customer service skills with ability to empathize and
instill confidence * Ability to work within a team to assist in
preparation of accurate tax returns in a timely manner* Strong
Research skills and the ability to quickly use online resources to
find answers* Critical thinking and problem solving* Persistence
and determination* Willingness to utilize audio/visual tools to
communicate with customers * Comfortable interacting with customers
through video, in a professional way that represents the Intuit
TurboTax brand well* Friendly and reassuring on camera* Bilingual
(English/Spanish) communication skills (written & spoken) a plusFor
internal use: tst assocHow you will lead* This is a seasonal
position providing assistance to customers both assisting them in
preparing their own returns and/or fully preparing customer tax
returns* Compiling/preparing tax returns for TurboTax Customers *
Gathering/organizing and accurately entering customer data in the
federal and state tax returns for review* Communicate directly with
the customer as needed* Coordinate customer meetings and follow-up*
Communicate updates to credentialed tax experts on assigned
customers* Will help customers who are working on their tax return
with both product/software inquiries, as well as with tax questions
and calculations* Apply defined practices, procedures and company
policies to troubleshoot and resolve product and tax support
customer inquiries* Will interact with customers utilizing strong
written and verbal skills as well as deep customer empathyTypical
Deliverables:* Accurate and complete customer data entered in tax
returns for credentialed tax expert review* High quality customer
interactions and experiences * Application of defined practices,
procedures and company policies to troubleshoot, resolve issues and
address routine Tax Support customer questions* Proficient with
technology and solid knowledge of computer operations and
software.* Utilize and leverage government websites and toolkits to
seek out and deliver the right answer to the customer* Document
customer interactions * Represent the Intuit TurboTax brand and
spirit by demonstrating empathy for the customer, empowering and
partnering with the customer, personalizing the experience, and
providing them the confidence that they can do their own taxes
Keywords: Intuit, Decatur , Experienced Tax Expert I, Other , Decatur, Alabama
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsPRN Crisis Response Counselor Description: Company OverviewYouth Villages has been a national leader in the adoption and implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment (more...) Company: Youth Villages Location: Murfreesboro Posted on: 01/22/2021 Want A Quick $350 Today? Description: 1 Enter Email 2 Company: MoneyAtHome Location: Columbia Posted on: 01/22/2021 3rd Shift Machine Operator-Fri-Sun Nashville Description: Job DescriptionThe Embossing Operator is responsible for accurately processing and verifying customer orders according to client specifications using the Embossing Machine. The operator will examine, (more...) Company: CPI Card Group Location: Franklin Posted on: 01/22/2021 Remote Work-From-Home Independent Contractor - Call Center Representative Description: We got what you want, you got what we need Goodbye long commutes, rigid schedules, and busybody managers. Hello, Liveops.Our well-known clients are seeking Independent Contractors to provide virtual services (more...) Company: Liveops Location: College Grove Posted on: 01/22/2021 Global Operational Excellence Specialist Description: EDUCATION AND EXPERIENCE REQUIREMENTS:--- Degree in Engineering or equivalent education, or five or more years of experience in operational activities or similar positions--- Previous experience in similar (more...) Company: Superior Essex Location: Franklin Posted on: 01/22/2021 Navy Chaplain Description: ABOUT The Navy Chaplain Corps boasts more than 800 Navy Chaplains from more than 100 different faith groups, including Christian, Jewish, Muslim, Buddhist and many others. Each Chaplain is also a Navy (more...) Company: Navy Location: Decatur Posted on: 01/22/2021 Part-Time Delivery Description: Job DescriptionDeliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends it's up to you. Earn Good Money. You'll Company: Uber Eats Location: Franklin Posted on: 01/22/2021 Residential Underwriter Description: Join a reputable mortgage company that offers a direct hire, six-figure income opportunity with full Company: Caliber Home Loans Location: Franklin Posted on: 01/22/2021 Make up to $18/hour - Deliver with DoorDash Description: Job DescriptionYour time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...) Company: Doordash Location: Franklin Posted on: 01/22/2021 Woodworking Shop Description: Job Requirements This position is a temp to hire with a great local company. Will be assembling custom designed woodworking items for the construction industry. Company: Onin Staffing Location: La Vergne Posted on: 01/22/2021 |