Customer Service Administrator
Company: Home Instead Senior Care
Posted on: January 16, 2022
Are You Organized and Forward-Thinking?Home Instead is looking
for an organized individual to join us in our mission to enhance
the lives of aging adults and their families. This Client Care
Coordinator role manages quality assurance with extensive
one-on-one with our clients.
The Client Care Coordinator is expected to perform a variety of
duties that relate to client care including care
consultations(meetings) with potential clients and family members,
client/CAREGiverSM introductions and quality assurance visits with
existing clients. They use the consultative sales approach to
determine each individual client's needs to provide solutions and
create a tailored service plan. They continuously evaluate the plan
through a series of ongoing communications and visits to ensure
high quality care, client satisfaction and retention as well as
opportunities to increase service hours.
One year experience in home care,
health care or senior-related industry required, an equivalent
combination of education and work experience may be considered.
Must possess a valid driver's licenseCNA Certification
RequiredAvailable to work weekendsEmployee Benefits Includes:
Paid Time OffHealth Insurance401
(k)Tuition AssistanceIncentivesEach Home Instead franchise is
independently owned and operated.
Keywords: Home Instead Senior Care, Decatur , Customer Service Administrator, Other , Decatur, Alabama
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