DecaturALRecruiter Since 2001
the smart solution for Decatur jobs

Customer Solutions Tech Support - Work From Home

Company: Mommy Jobs Online
Location: Decatur
Posted on: July 7, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Decatur , Customer Solutions Tech Support - Work From Home, Other , Decatur, Alabama

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Licensed Realtor - Min. 5 Transactions/year
Description: Licensed Realtor - Min. 5 Transactions/year IMPORTANT: You must be a state licensed real estate agent with a history of closing at least 5 transactions per year in order to qualify for
Company: Fathom Realty
Location: Murfreesboro
Posted on: 07/19/2019

Home Care Aide
Description: Take advantage of this unique opportunity to learn the fundamentals of quality home care and deliver life-changing service to your clients. As an Addus Home Care Aide, you'll play a vital role in supporting (more...)
Company: Addus HomeCare
Location: Murfreesboro
Posted on: 07/19/2019

Join District School Board of Pasco Countyfor a Virtual Career Fair for Teachers
Description: Event Date: Thursday, July 25 Time: 11 AM to 4 PM ET-- join anytime your schedule allows Looking for a teaching job for the upcoming school year District School Board of Pasco County Join our virtual
Company: Education Week
Location: Huntsville
Posted on: 07/19/2019


Personal Banker 2 Registered Tower
Description: Job DescriptionAt Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything (more...)
Company: Wells Fargo
Location: Birmingham
Posted on: 07/19/2019

Claim Advocate
Description: Claims Advocate. Requires at least 5 years in the insurance industry CISR or
Company: Palomar Insurance Corporation
Location: Birmingham
Posted on: 07/19/2019

Are You Ready
Description: The Nations Premier Health and Dental Benefits Discount Company are seeking energetic, self-motivated
Company: Living Healthy
Location: Murfreesboro
Posted on: 07/19/2019

EAP ON-SITE CLINICIAN
Description: Location br AL: Huntsville br Job Family br Clinical, Licensed br br br Job Brief br br We are actively seeking to hire a part time Licensed Clinical EAP Counselor to join our team in (more...)
Company: Beacon Health Options
Location: Huntsville
Posted on: 07/19/2019

Class A CDL OTR Company Drivers
Description: Millis Drivers Now Earn 7 CPM MORE Per Mile. br br Benefits: br br br NEW PAY STRUCTURE Start at 47cpm 1 yr exp and Top Out at 58cpm br Drivers Get A Pay Raise Every Year br Performance (more...)
Company: Millis Transfer
Location: Huntsville
Posted on: 07/19/2019

Benefit Specialist
Description: We are currently Interviewing people TODAY to work at home To request an interview, please visit www.millionairemommy7.com We provide training through the internet or through teleconferences. We help (more...)
Company: TQS
Location: Birmingham
Posted on: 07/19/2019

Control Room Operator (Huntsville)
Description: Job Details Company Overview Position Description About Covanta: Covanta is a world leader in providing sustainable waste and energy solutions. Annually, Covanta's modern Energy-from-Waste facilities (more...)
Company: Covanta
Location: Huntsville
Posted on: 07/19/2019

Log In or Create An Account

Get the latest Alabama jobs by following @recnetAL on Twitter!

Decatur RSS job feeds