Overnight Member Services Representative - Full Time - Decatur
Company: Taymax Group
Location: Decatur
Posted on: May 27, 2023
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Job Description:
Decatur
809 Beltline Road SW, Decatur, AL 35601, United States of
America
It's fun to work in a company where people truly BELIEVE in what
they're doing!
We're committed to bringing passion and customer focus to the
business.
We are looking for a Member Services Representative to join our
team! This position will be responsible for creating a positive
member experience by providing a superior level of customer service
to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
--- Greet members, prospective members and guests, providing
exceptional customer service.
--- Handle all front desk related activities including:
--- Respond to member questions and concerns in a timely and
professional manner and elevate to Assistant Manager or Club
Manager as needed.
--- Assist in maintaining the neatness and cleanliness of the club.
--- Other duties and responsibilities based on club needs.
Qualifications
--- Must be 18 years of age or older.
--- High School diploma/GED equivalent required.
--- Customer service background preferred.
--- Basic computer proficiency.
--- Punctuality and reliability are a must.
--- Ability to work independently as well as part of a team.
--- A positive, upbeat attitude and a passion for fitness and
health!
--- Exceptional customer service skills; able to interact in a
positive and professional way with members and co-workers,
exceeding the member's expectations.
--- Strong listener with the ability to empathize and problem
solve.
--- Demonstrate diplomacy in all interactions while using
appropriate behavior and language.
Physical Demands
--- Continual standing and walking during shift.
--- Continual talking in person or on the phone during shift.
--- Must be able to occasionally lift up to 50 lbs.
--- Will occasionally encounter toxic chemicals during shift.
NOTE: Only those applicants under consideration will be contacted.
Please accept our utmost appreciation for your interest in a
position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and
conditions of employment. We believe in providing an inclusive and
diverse workplace environment and welcome talent from all
backgrounds and perspectives. Our success is directly related to
our people and as a company, we strive to foster an inclusive and
diverse environment where we all work toward our common goal; to
enhance people's lives by providing a high-quality fitness
experience in a welcoming, non-intimidating environment, which we
can all the Judgment Free Zone. This commitment applies to all
candidates and employees regardless of race, color, ethnicity,
citizenship, place of origin, creed, religion, age, sex, gender
identity, gender expression, sexual orientation, family status,
marital status, disability and any other protected
characteristic.
Taymax Group welcomes and encourages applications from people with
disabilities. Accommodations are available upon request for
candidates taking part in all aspects of the selection process. If
you are a person with a disability and require accommodation in
order to successfully submit an application, please contact Human
Resources at hr@taymaxgroup to make an accommodation request.
Keywords: Taymax Group, Decatur , Overnight Member Services Representative - Full Time - Decatur, Sales , Decatur, Alabama
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